PMC Care is one of the flagship initiative by Pune Municipal Corporation as a part of citizen assistance, response and engagement. Under the same umbrella we have launched multiple platforms for citizen to reach out to PMC with minimum efforts and maximum impact.
PMC has come out with its own Call Center available 7am – 11pm at toll free number 18001030222 providing assistance to citizen on information and grievance resolution.
To further strengthen the same initiative and boost morale of PMC employees working towards providing best services to Punekars, PMC organized a small award ceremony. The ceremony was about felicitating the top performing employees for the month of January 2017.
PMC provided certificates to officers for their achievements bases on citizen feedback. All the valuable feedback which you provide for every complaint resolved is recorded and evaluated to score the employees for their performances.
Based on the ratings obtained for closed complaints in the month of January, PMC rewarded three PMC officers, one ward and one department as the best performers.
Top Performing Employees For January 2017:
- Nanaso Dashrath Shinde
- Vikas Bhagwat More
- Jagdish Dadu Salve
Top Performing Ward Office For January 2017:
Dhankawadi were felicitated for being the top performing ward office for the month of January 2017.
Collecting the award on behalf on the ward office was Shri. Yunus Pathan (ward officer, Dhanakawadi)
Top Performing Department:
PMC’s Solid Waste Management (SWM) department were awarded the “Top Performing Department” for the month of January 2017.
Receiving the award on behalf of the Solid Waste Management department were,
H.O.D (SWM) Dept. Shri Suresh Jagtap and Asst.Comm.(SWM) Dept. Alice Pore.
As PMC aims to deliver services to citizens and engage with them even more, such employee engagement initiatives will go a long way to achieve this goal.